Privacy Policy

1. Introduction

10xCareer.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered career development platform.

2. Information We Collect

We collect information you provide directly to us, including:

• Email address when you sign up for early access or our assessment
• LinkedIn profile information (if you provide your LinkedIn URL or paste profile content)
• Resume/CV content (if you upload documents)
• Career-related information you share during assessments
• Payment information (processed securely by Stripe - we do not store card details)

We also automatically collect certain information when you use our Service:

• Device information (browser type, operating system)
• Usage data (pages visited, features used)
• IP address and approximate location

3. How We Use Your Information

We use the information we collect to:

• Provide personalized career transformation analysis
• Send you AI-generated career insights and recommendations
• Process payments and send transaction confirmations
• Communicate with you about our services
• Improve and develop our AI algorithms and services
• Comply with legal obligations

4. Third-Party Service Providers

We share your information with the following third-party service providers who assist us in operating our Service:

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy:

• Account data: Retained while your account is active and for up to 3 years after account deletion
• Assessment results: Retained for 3 years from creation date
• Payment records: Retained for 7 years as required for tax and legal compliance
• Email communications: Retained for 2 years

You may request deletion of your data at any time by contacting us at support@10xcareer.ai.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

• Essential cookies: Required for the Service to function (authentication, security)
• Preference cookies: Remember your settings and preferences
• Analytics cookies: Help us understand how users interact with our Service

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect Service functionality.

7. International Data Transfers

Our Service is operated from the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

By using our Service, you consent to the transfer of your information to the United States. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication through Supabase
• Regular security assessments
• Limited access to personal data on a need-to-know basis

9. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Objection: Object to processing of your data
• Portability: Request transfer of your data in a machine-readable format
• Withdraw consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at support@10xcareer.ai. We will respond to your request within 30 days.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will notify you via email.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@10xcareer.ai